Pamela Procrastination has never shown any interest in having her content published, except at the 11th hour of her project. Pamela is a portrait and her colleague information suppliers as well. How do you as content specialist include the internal customer in your site visitor’s customer journey?
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Where do you start with setting up your contentmanagement for your social intranet? “With the user, of course,” you say and that is certainly an obvious choice. In this blog I give you a good alternative.
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